Listen, Plan & Engage

Social Insights understands the influence that social media is having on your brand or organisation.

We develop social media strategies, provide training, design and implement listening and responding programmes, and offer social media consultancy services to provide the support you need to be truly successful in the social space.

Listen – turn data and knowledge into real business insights

  • Discover what is being said about your brand, organisation and industry
  • Competitor activity analysis
  • Brand persona development to segment and target your audience
  • Content Strategy based on insights into what your customers are looking for

Plan – lay the foundations

  • Start with a Digital Audit
  • Social Media Policy Development
  • Staff Guidelines
  • Community Management Guidelines
  • Social Media Management strategy
  • Social Media Training, One-on-One or groups
  • Review insights and develop strategies

Engage – develop roadmaps for social media success

  • Recommendations on how to build engagement and interaction with customers via your social media efforts
  • Engaging social media campaigns aligned with your business objectives
  • Social media for events